Ownership of the website
Company name: Clara Pardo Gromaches
Contact mail: info@claragromaches.com
Tax identification number: 41531473M


These general conditions for using the website, together with any particular conditions that may be established, aim to regulate and inform users of the services provided by Clara Gromaches and regulate the use of the website.
Surfing the website and using its services suppose the acceptance, as user and without reservation of any kind, of all general conditions of use, of any general contractual conditions, if applicable, and any other conditions that may exist regarding the provision of www.claragromaches.com services.
At any time and without prior warning, www.claragromaches.com may modify these general conditions and the particular conditions included by means of publishing the aforementioned modifications on the website so that they may previously be known by users. Any change occurring in these conditions will be communicated on the main page of the website for a period of time understood as reasonable.


1.1. All content included on the website, and in particular the brands, trade names, designs, texts, photographs, diagrams, logos, icons, software and any other signs susceptible to industrial and commercial use, are protected by the copyright of Clara Gromaches or that of the third parties that own these signs and have authorised their inclusion on the website. It is therefore prohibited to use and/or reproduce these signs in any way without the specific consent of www.claragromaches.com via any medium including the internet (domain names, social networks, blogs, etc)
1.2. www.claragromaches.com will not be liable for any violation of copyright of third parties resulting from the inclusion on the website of brands, commercial names, industrial designs, patents, designs, texts, photographs, diagrams, logos, icons or software belonging to third parties that may have declared that they own these signs on including them on the website. Neither is it liable for the opinions or comments made by users in blogs or social networks without prejudice to the actions it may carry out to eliminate these opinions and comments when they are against the law.
1.3. In no case will it be understood that access and surfing by the user implies authorisation or that these rights have been waived, passed on or totally or partially assigned nor any right nor expectation of right granted and, specifically, of the alteration, transformation, exploitation, reproduction, distribution or public communication of this content without prior, specific authorisation from www.claragromaches.com or from the corresponding owners.
1.5. www.claragromaches.com authorises the establishment of links to its portal from any other website. The links established must always be made to the www.claragromaches.com home page or, if applicable, to the page established by www.claragromaches.com itself, this link being absolute and complete so that it takes users to the www.claragromaches.com site which must completely cover the whole screen of the home page.
1.6. METAL will not be liable for the content of the destination websites established via links on the website nor for any violation of the rights of third parties that might be incurred by these websites.

2. RESPONSIBILY OF www.claragromaches.com
2.1 Users recognise and accept that the website and its services are used under their entire responsibility.
2.2 In those sections of the website where users can provide content, www.claragromaches.com reserves the right to suppress any content that might injure its brands or be against the law, public order or good custom.
www.claragromaches.com will only be liable for injury suffered by users as a consequence of using the website when this injury is attributable to a wilful action by www.claragromaches.com.
2.3 However, www.claragromaches.com declares that it has adopted all the necessary measures within its possibilities and as per the state of technology to guarantee the functioning of the website and to avoid the existence or transmission of viruses or other components that might harm users.

3.1 Users must use the content of the website diligently, correctly and lawfully and undertake to refrain from the following:

  • Using the content for purposes or effects contrary to the law, moral code or good custom or public order.
  • Reproducing, copying, distributing, permitting the access of the public through any means of public communication, transforming or modifying the content, unless the corresponding authorisation is obtained from the owner.
  • Using the content of the website to send publicity, communications for the purpose of direct sale or any other kind of commercial purpose, unsolicited messages aimed at several people irrespective of their purpose, as well as refraining from selling or disclosing this information in any way.
  • Unlawfully using the links, invitations to social networks, blogs or any networks or remote media provided through this website.

4.1 Any relations established between the user and the website owner are governed by that provided for in current regulations concerning the applicable legislation and competent jurisdiction. However, for those cases in which the law allows the parties to submit themselves voluntarily to a jurisdiction, www.claragromaches.com and the user, expressly waiving any other jurisdiction that may correspond to them, submit themselves to the Courts and Tribunals of Barcelona.In any case, the rules of Spanish Law shall be applicable.

5.1 When we receive your order you will receive an automated e-mail reply acknowledging receipt. No contract shall come into existence until we have accepted your order. Your order will be accepted by us by way of a confirmatory e-mail (‘Confirmation of Order’) which will confirm that we are able to send you the goods you have ordered, the price and the estimated delivery date. This Confirmation of Order shall contain all of the information regarding the goods you have ordered. You must immediately check the details contained in the Confirmation of Order and we advise you to print and keep a copy of it. We reserve the right in our absolute discretion to accept or reject any offer. You are able to correct errors in your order up to the point at which you click (“submit”) on your order.
5.2 Your statutory rights shall remain unaffected by these Terms and Conditions, and except in accordance with these Terms and Conditions all purchases are non-exchangeable, non-refundable and non-transferable.
5.3 Every care has been taken by us in the preparation of the content of our website, in particular to ensure that prices quoted are accurate at the time of posting the product on the website and that all products are fairly described. However, your order may not be accepted if there are material errors in the description of the goods you have ordered or their prices. All prices and offers are subject to change.
5.4 All products are subject to availability. We will inform you as soon as reasonably possible in the event that the goods you have ordered are unavailable. In the event that the goods that you have ordered are unavailable a full refund will be offered.
5.5 Cancellation Policy: Items can only be returned if damaged
5.6 Returns & Refund Policy: If you are returning an item because because of damage, we shall only refund the cost of the returned item, and you will be fully liable for the postage paid when returning the item to us and when purchasing the item. If we are not able to an exchange an item we will provide a refund. Sale items cannot be returned or exchanged. All items being returned in accordance with this clause must be safely and securely packaged to avoid damage in transit. We shall not accept an item for refund or exchange if it has been damaged in transit or otherwise. We strongly recommend when returning items to us you use recorded or special delivery as we are unable to refund items which are lost in the post. All goods shall remain your responsibility until we receive them. MISC If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from that clause and the remaining Terms and Conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
5.7 We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.